David Mecey

Chief Driving Instructor

High Performance Driving School

Survey Response

Summary Customer: Jerry ***** ****** Score: 100% Response Date: 06/18/2009 Comments: My service assistant was very pleasant and courteous Response Details 1. Were you greeted in a prompt and friendly manner? Yes 1/1 (100%) 2. Was your service performed in a timely fashion? Yes 1/1 (100%) 3. Were all of your service requests performed to your satisfaction? Yes 1/1 (100%) 4. How would you rate the quality of the work performed? Excellent 4/4 (100%) 5. Were you satisfied with the explanation of services provided and charges? Yes 1/1 (100%) 6. How would you rate the cleanliness of the facility? Excellent 4/4 (100%) 7. Were you satisfied with the ease of scheduling an appointment? Yes 1/1 (100%) 8. How would you rate your overall experience? Excellent 4/4 (100%)

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Survey Response

Summary Customer: Ronald * ****** Score: 100% Response Date: 06/15/2009 Comments: Huy and Evonne have been very service oriented..they both are very caring,and have been helpful when ever we need to come in for service and or a problem…I would like to thank both Huy and Evonne for all of the time they spent trying to solve a problem with our Chyenne S, and the loaner Chyenne was appreciated very much…I have recommended Mc Kenna Porche and your ‘family style” doing business to several of my frieds with Porshes. Response Details 1. Were you greeted in a prompt and friendly manner? Yes 1/1 (100%) 2. Was your service performed in a timely fashion? Yes 1/1 (100%) 3. Were all of your service requests performed to your satisfaction? Yes 1/1 (100%) 4. How would you rate the quality of the work performed? Excellent 4/4 (100%) 5. Were you satisfied with the explanation of services provided and charges? Yes 1/1 (100%) 6. How would you rate the cleanliness of the facility? Excellent 4/4 (100%) 7. Were you satisfied with the ease of scheduling an appointment? Yes 1/1 (100%) 8. How would you rate your overall experience? Excellent 4/4 (100%)

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Summary Customer: Stephen ***** ****** Score: 100% Response Date: 06/15/2009 Response Details 1. Were you greeted in a prompt and friendly manner? Yes 1/1 (100%) 2. Was your service performed in a timely fashion? Yes 1/1 (100%) 3. Were all of your service requests performed to your satisfaction? Yes 1/1 (100%) 4. How would you rate the quality of the work performed? Excellent 4/4 (100%) 5. Were you satisfied with the explanation of services provided and charges? Yes 1/1 (100%) 6. How would you rate the cleanliness of the facility? Excellent 4/4 (100%) 7. Were you satisfied with the ease of scheduling an appointment? Yes 1/1 (100%) 8. How would you rate your overall experience? Excellent 4/4 (100%)

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